Shipping & Returns

Shipping Information

All orders will be shipped in 1-2 business days after receiving payment. We ship Monday through Friday. No orders are shipped on weekends or holidays. We do reserve the right to change your shipping method to a faster shipping method if the shipping cost will cover it. If you do not wish to have your shipping method switched to a faster method, please let us know. 

Out of Stock Items

If you order an item that is not in stock, we will contact you via email. If the item will be back in stock soon, we will let you know the date. If the item is not scheduled to be back in stock, we will issue you a full refund. 

Warranty

All merchandise is sold as it, where is. You will receive the item in the condition as stated in the listing or we will try to replace or exchange your item at no additional charge. There are no warranties for fitness for particular use. All information in the description is listed as accurately as possible. We do not guarantee the information's accuracy.  

Returns

We offer a 30 day return policy. Returns must be returned in original condition. Buyer pays return postage. Shipping fees are nonrefundable.

Returns can be sent to:

Military Steals & Surplus
Attn: Returns Dept
3060 Plainfield Rd
Kettering, OH 45432
Please include your name and order number or the packing slip that was sent with the order. Refunds are issued 2-3 days after the order is received. 

Questions?

We are in the office Monday through Friday from 9AM to 5PM. If you have any questions or concerns about an item, please give the office a call at (937) 298-2378 or send us an email at militarysteals@gmail.com. 

 

All listings including dummies, heads, tables, and/or backgrounds are not included unless otherwise stated in the listing!

In no event shall Military Steals and Surplus and/or its employees be liable for any direct, indirect, punitive, incidental, special consequential damages, to property or life, whatsoever arising out of or connected with the use or misuse of our products.